Does your paint have a warranty?

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


Porter’s Paints Eggshell Finish and Porter’s Paints Aquasatin Enamel are guaranteed against peeling, flaking, and blistering on external applications for 15 years if applied according to the specified instructions.

This guarantee applies to residential work only and does not cover paint failure caused by any breakdown of coatings applied previously, where Porter’s Paints Eggshell Finish is applied over coatings not specified by Porter’s Paints or in the event of substrate failure.

If the product does not perform as specified, we will replace the goods free of charge.  The warranty above applies for 15 years from the date of purchase. To make a claim under the warranty, please contact Porter’s Paints using the details shown and provide details of your claim.

You must show proof of purchase and bear all expenses incurred in making a claim. The benefits of this warranty are in addition to other rights and remedies under any applicable law.